Downloads

Please download some of the helpful guides and sample documents I have provided below:

Guides:

Running a managed services practice in the cloud for less than $40 a month

 

Sample Documents:

Letter Of Agency Sample Letter

Help desk Escalation Procedure - Sample

Vendor Management Database - Sample

Welcome Letter - Sample

Templates

Client Support Letter Template - Commit CRM - Microsoft Word

Client Support Letter Template - Commit CRM - Apple iWork

Comments (4)

Help Desk Escalation Procedure Visualized | Brad Kendall said on 19-04-2011

[...] Downloads [...]
Help Desk Escalation Procedure Visualized | Brad Kendall said on 26-04-2011

[...] wanted to experiment with SpicyNodes, so I visualized my Help Desk Escalation Procedure template.  There is really nothing new to this, just a different way of displaying the data.  I [...]
Shulem Moskovits said on 17-10-2012

hi Brad i really appreciate your advice and all of your downloads thanks a million.

i would like to know if there is any document that’s available for download that gives best practiced process’s for on boarding new service contract clients.

tnx in advance.

Shulem Moskovits
SM Tech Solutions Corp.
212-203-2390

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